An 'engaged customer' is one that understands and appreciates the value that you (the retailer or supplier) offer. This customer will have a very high level of loyalty to you. The more engaged customers the greater the volume of sales and the easier it is to protect margins.

RetailTribe has developed the Digital Conversation. This is a specialist marketing solution that includes technology (web, email etc.) AND the content that will establish your value to the customer increasing the likelihood that they will become an Engaged Customer.
This solution will deliver real, measurable business benefit from week one allowing you to:
Increase the number of customers talking to you in your store
Increase Sales
Improve your margin mix
Improve profitability
Sustain the improvements through increased customer loyalty
We have recently launched a similar solution to that used in the Golf Retailer's business for Community Pharmacists in the Kwa-Zulu Natal Province of South Africa.
At this stage the solution is being piloted with a small number of Pharmacists to ensure that similar ‘bottom-line’ benefits to those experienced in the Golf market are achieved.
Initial reaction from the Pharmacists involved has been very positive and once the initial pilot has been completed we will update this site with more details and examples of the solution along with comment from the Pharmacists involved.
Should you have any queries in this regard please contact us utilizing the ‘CONTACT ME’ facility on this page.
Call: +27 (0)21 880 2693
On-Course Golf Retailer
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